Gurpreet Singh
Workforce Manager
- Role
- Workforce Manager at FIS
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Gurpreet Singh
Seasoned Workforce Management (WFM) professional with over a decade of experience in…
Experience
Workforce Manager
Nov 2024 — Present · Gurugram, IN
Education
Punjab Technical University
bechlor in Computer application, Computer Engineering
2007 — 2010
Skills
- Bpo
- Service Delivery
- Customer Satisfaction
- Mis
- Employee Engagement
- Workforce Management
- Transition Management
- Operations Management
- Client Billing
- Outsourcing
- Sla
- Macro
- Call Centers
- Team Management
- Vendor Management
- Telecommunications
- Performance Management
- Crm
- Talent Acquisition
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