Gurpreet Singh

About Gurpreet Singh

IT Professional with over 2 decades of chronic success; with expertise in…

Experience

1. Team Lead - Sme Citrix Infra

   IBM

   Oct 2020 — Present · Bengaluru, IN

   Leading a team of 18 members; heading the overall Citrix Environment/Infrastructure including Hypervisors (Nutanix & Hyper-V), Xen Desktop, MCS Persistent VDI and Non-Persistent VDI. Initially hired for an L4 (SME) position, in 2 months was identified and promoted as a Team Lead.• Working with stake owners and business heads to understand the requirements, and develop solutions to meet the requirements• IT Infrastructure - Commanding leadership and achieving the organization\'s strategic business goals through technology• Overseeing the delivery & sustainment of technology infrastructure, connected workplaces, with project/program managementLEADERSHIP ATTRIBUTES• Capability to build, structure & lead teams• Effective senior leadership and stakeholder management• Analytical & Decision making• Ability to synergize business, operations and finance perspective• Streamlining Enterprise IT operations, IT Application and System Operations, Service Delivery, to meet organization’s objectives• Developing IT strategy and roadmap with prime focus on Digital Transformation - including Citrix Environment, Virtualization,IT Infrastructure Management, and Service Delivery• Playing a key role in planning and providing for growth and development in identifying opportunities for rationalization, andcreating efficiencies, cost savings in the design or purchase, of any new application• Evaluating, planning and integrating technical infrastructure solutions with a secure infrastructure environment, productionstability, and performance• Citrix Infrastructure - Leading operations & maintenance of the system, while providing operational and Tier 2 / Tier 3 customersupport for the Citrix environment• Managing analysis, diagnosis, and resolution of complex problems on physical and virtual infrastructure platforms• Providing operational and Tier 2 and Tier 3 customer support for the Citrix environment• Project Management - Heading overall success of large projects,

Education

• Dr. (Mrs) Erin.N.Nagarwala Boarding School

  S.S.C

  1993 — 2000

Skills

• Software Installation
• Virtualization
• Netbackup
• Enterprise Software
• Technical Support
• Windows
• Citrix
• Infrastructure
• Troubleshooting
• Vmware
• IT Service Management
• System Deployment
• Servers
• Active Directory
• Windows Server
• Microsoft Exchange