Gurneet B.

Front End Associate IT Support @RONA

Calgary, AB, CA

Provided technical support for POS systems, resolving connectivity and functionality issues.*Collaborated with the IT team to resolve front-end system glitches, minimizing downtime.*Delivered exceptional customer service by assisting with product inquiries, troubleshooting technical issues, and ensuring customer satisfaction.*Processed financial transactions accurately, including deposits, withdrawals, and bill payments, following company policies and industry regulations.*Provided product recommendations based on customer needs and preferences, increasing sales and enhancing the customer experience.*Collaborated with team members to achieve sales goals, ensuring all transactions and store activities were handled efficiently and accurately.*Performed inventory management, restocking, and reporting tasks.

Nelson Mandela High School, Calgary AB

High School Diploma

Bow Valley College

Software development Diploma, Information Technology