Gurmeet Rooprai
Lead Product Analyst @Johnson & Johnson
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WORK HISTORY
Lead Product Analyst @Johnson & Johnson
Toronto, ON, CA
Managed strategic relationships with internal partners by representing and promoting IT capabilities and acted as a single point of contact for IT-related business interactions with those partners.• Partnered with internal technology teams to help shape J&J technology standards and applied those standards where possible.• Supported business in launching implementing informational and complex websites for various Janssen brands, implement omni-channel capabilities, Approved emails using Salesforce and Veeva. • Led assignments, programs, and projects of moderate to high complexity, ensuring that project plans are defined and executed to achieve the business and technical objectives while following Software Development Lifecycle methodology, validation rules or compliance guidelines as needed.• Provided business partners with innovative solutions and recommendations applying J&J technologies to improve the interaction between HCPs/Patients and Reps.• Worked with business owners to develop training plans and materials for newly launched tool such as Veeva CLM (eDetail); assessed training requirements and recommended training, organizational change, communication, and execution plans.• Partnered with business in managing technology vendor relationships and contractual agreements. Assessed and defined the scope of work for the vendor agency.• Capable of operating within a complex global organization to successfully achieve business goals.• Responsible for managing business partner concerns, and ensuring issues are handled in a timely manner.• Provides ongoing system support as required.
EDUCATION
Ryerson University
Workplace communications program, Communication, General
University of Mumbai
Bachelor of Commerce - BCom, Accounting and Finance
Welingkar Institute of Management
Masters in Marketing Management, Marketing
ABOUT GURMEET ROOPRAI
Certified Scrum Product Owner with 10+ years as an Analyst in Pharmaceutical, E-commerce, Financial, Loyalty, and Retail sectors for B2B and B2C.• Expertise in Product management processes using Agile methodologies, user experience principles and facilitating effective collaboration with cross-functional teams using Azure Dev ops and JIRA with comprehensive understanding of all aspect of product lifecycle. • Experience in managing product and stake holder, Business partners and C-Suite execs and led requirement gathering phase including ideation, solution design and building the most feasible technical solutions to support business process application and projects requirements. Eventually, resulting in increased buy-in and alignment among team members and executives for cohesive product strategies.• Excellent communication skills with the ability to communicate highly technical information a way that it is easily understood by an audience with a diverse technical background. • Excellent requirement gathering and documentation skills in writing concise User stories, Business requirement document (BRD), Functional and Non-functional specifications (FSD) for governance along with mock-ups, Process workflow, API & Swagger documentation, ETL documentation, Communication, and Implementation plan, training modules and presentations with attention to detail.• Strong business analysis, system analysis and process modelling skills to review feasibility and viability in the processes using UML & GAP analysis which helped reducing the number of processes from 32 steps to 16 steps. • Strong problem-solving skills to identify opportunities for process improvements by analyzing data and user feedback to uncover pain points and propose actionable solutions, ultimately enhancing functionality and user experience.• Strong team player and leader with ability to work and implement processes across teams with diverse personalities to support business goals of increasing profitability, reduce cost, resolve operational and process problems and provide exceptional customer experience using Zero-D program.• Passion to use technology in innovative ways and seek out opportunities to adopt latest industry trends.• Quick learner: Self-learning Python and AI Prompt Engineering. Vision• Tools: AEM, Veeva, Salesforce, My SQL, JIRA, Postman, Azure Dev Ops, Tableau, VISIO, Postman, MS office.
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