Gurleen S.
Junior IT Analyst @Npower Canada
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WORK HISTORY
Junior IT Analyst @Npower Canada
Edmonton, AB, CA
Configure device operating systems, including Windows and Linux, while configuring disk partitions and filesystems. Troubleshoot and problem-solve core service and support challenges while applying best practices for documentation, change management, and scripting. Support basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with TCP/IP communications. Configure and support PC and IoT device hardware. Manage an organization’s computers and users using Directory Services, Active Directory, and OpenLDAP. Develop a complete understanding of the Agile project management lifecycle, key techniques, and deliverables
EDUCATION
ONLINE COURSE, DIGITAL MARKETING
Punjab Technical University
Bachelor's degree, ELECTRONICS AND COMMUNICATION ENGINEERING
RIMT- Institute of Engg. and Technology, Mandi Gobindgarh
High School Diploma, Engineering
ABOUT GURLEEN S.
Motivated and results-driven professional with a passion for delivering excellent customer service, building strong teams, and continuously growing within the fields of Administration and Retail Industry. I thrive in fast-paced, people-focused environments where communication, collaboration, and service excellence are key to success.I’ve developed strong interpersonal skills and the ability to adapt quickly to new challenges. I pride myself on being a reliable team player who contributes to team goals, stays focused on outcomes, and maintains a positive attitude in high-pressure situations.Core Skills: Customer Service & Relationship Building Team Collaboration & People Skills Time Management & Organization Recruitment & Candidate Engagement Administrative Support & Multitasking Communication (Verbal & Written) Goal-Oriented & Self-MotivatedTechnical Tools & Certifications:Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe, LinkedIn Recruiter, Naukri, IndeedCertified in Digital Marketing and Adobe PhotoshopVolunteer experience with non-profit organizations, supporting event coordination and community service initiatives.
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