Gurleen Kaur
Teacher @Waterloo Region District School Board
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WORK HISTORY
Teacher @Waterloo Region District School Board
ABOUT GURLEEN KAUR
As an MBA graduate and a dedicated Claims Adjuster, I bring a unique mix of academic knowledge and hands-on experience to the insurance industry.I served as a Customer Service Representative for Tata AIG Insurance at Axis Bank in India. I then transitioned to Canada, where I honed my skills at Concentrix and later at Safe-Guard Products.Over the years, I\'ve managed to maintain a 95% customer satisfaction score and a 100% prompt response rate, handling 40-50 claims per day and ensuring compliance with insurance regulations.I am an IRDA certified professional, currently enrolled in the CIP program, with a proven ability in negotiation, conflict resolution, and customer service.My ability to interpret insurance policies and adjudicate claims has consistently resulted in a quality assurance score of 98.4%. I also have a knack for data analysis, which helps me in making informed decisions and strategic settlements.Feel free to connect with me to discuss potential opportunities, industry trends, or simply to exchange ideas over a cup of coffee.
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