Gurkaran Singh
SOC Lead @ Capgemini | Cybersecurity, SIEM, DLP, CASB, EDR.
- Role
- Security Team Lead at Capgemini
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Gurkaran Singh
I work in security operations for a global enterprise. As a SOC Shift…
Experience
Security Team Lead
May 2025 — Present · Noida, IN
Shift Lead a 24/7 Security Operations Center (SOC) team, ensuringuninterrupted security monitoring and incident response for APTIV employeesglobally).• Serve as the primary Point of Contact (POC) for Falcon Complete Escalation Team calls,coordinating advanced threat investigations and remediation efforts.• Monitor, analyze, and respond to security events including critical notables using SplunkSIEM, CrowdStrike EDR, Prisma Cloud, Palo Alto Panorama, ServiceNow, Armis, Tanium,Microsoft Azure, Abnormal Security, and other advanced tools; develop and optimize SPLqueries for enhanced threat detection.• Collaborate with the engineering team to fine-tune detection rules and reduce falsepositives, ensuring SOC analysts focus on high-priority incidents; generate and sharedetailed reports on tuning effectiveness and operational impact.• Ensure strict adherence to SOC playbooks and standard operating procedures (SOPs) duringinvestigations; conduct audits to validate compliance and maintain detailed investigationnotes with artifacts.• Manage daily client communications, providing incident updates, root cause analysis (RCA),and corrective action plans to maintain transparency and trust.• Achieved 99% SLA compliance for L1 (TTR <15 min,Triage <30 min) and 96% SLA compliance.• Maintain optimal staffing levels to guarantee SOC continuity during emergencies;implement contingency plans to prevent operational disruptions.• Track and ensure closure of all ServiceNow tickets related to actionable security notables.• Proactively discuss concerns and challenges with the client, address team issues, and ensureany required playbook changes are implemented; maintain client satisfaction throughtransparent communication.
Education
Guru Gobind Singh Indraprastha University
Bachelor of Technology - BTech, Information Technology
2018 — 2022
S S MOTA SINGH MODEL SCHOOL
High School Certificate
2006 — 2018
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