Gurjit Heer

Senior Product Owner HR Service Delivery (Servicenow) @GSK

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Senior Product Owner HR Service Delivery (Servicenow) @GSK

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London, GB

Engage with HR business to define a roadmap of features to exploit the HR Service Delivery ServiceNow capabilities with a aim to digitalize and optimize key HR experiences through ServiceNow. Define, own and deliver the agreed backlog of features. Implement UX design and value driven thinking into the product teams.

EDUCATION

2002

University of Westminster

BA business information management, Information Technology

2002 — 2005

City St George’s, University of London

Master's degree, Information Technology

SKILLS

ItilTrusted Business PartnerPrince2Content ManagementMicrosoft WordIT Service ManagementKnowledge ManagementService DevelopmentLeadershipExperienced Business AnalystSharepointProcess ImprovementLotus NotesMicrosoft OfficeService CatalogMicrosoft ExcelManagement

ABOUT GURJIT HEER

Passionate about people development and to work across boundaries to achieve optmised solutions across the enterprise. Demonstrated skills in working in matrix teams and influencing senior levels of the business to onboard onto centralized processes and tools. Focus on the user experience is mission critical for product success!

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Gurjit Heer — Senior Product Owner HR Service Delivery (Servicenow) at GSK in London, GB | Unifers