Gurjinder Singh
Experienced Operations & Customer Service Leader | 10+ Years in BPO & Automotive | Driving Excellence, Team Development & Customer Satisfaction
- Role
- Leasing Manager at Own Door
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Gurjinder Singh
At Own Door India, my focus on customer relationship management stems from a robust background in sales and operations, honed through recent leadership roles. Leading with a collaborative spirit, my tenure at Enigma Solutions and Spinny involved streamlining processes and developing strategies that significantly boosted team productivity and efficiency.My expertise in demand chain management and presentations has been pivotal in enhancing customer satisfaction and operational workflows. The team\'s achievements reflect a commitment to excellence and a strategic approach to business growth, ensuring compliance with policies and capitalizing on data-driven insights to drive revenue in the leasing sector.
Experience
Leasing Manager
Mar 2024 — Present · Gurugram, IN
Strategic planning and execution involve developing and implementing operational strategies that align with company goals. Team leadership and development focus on leading, mentoring, and developing high-performing teams, fostering a collaborative and accountable work environment. Talent management is about recruiting, training, and retaining top talent within the organization. Performance management includes setting and tracking KPIs, analyzing performance data, and making necessary adjustments. Process improvement aims at identifying and implementing process improvements to enhance efficiency, reduce costs, and improve service delivery. Risk management involves identifying and mitigating operational risks, ensuring compliance with legal and ethical standards. Financial management oversees budgets, forecasting, and financial reporting, ensuring compliance with financial regulations. Legal and compliance management ensure compliance with all relevant regulations, oversee legal matters, and manage contracts. Stakeholder communication serves as the primary point of contact for operational issues, providing regular updates to senior management and stakeholders. Effective communication requires excellent written and verbal communication skills. Data analysis and reporting involve generating and analyzing reports on property performance, presenting findings to senior management. Problem-solving focuses on identifying and resolving complex operational challenges.
Education
Central Board Of Secondary Education(CBSE)
High School Diploma
Guru Gobind Singh Indraprastha University (GGSIPU), Delhi
B.C.A., Computer Science
2016
Central Board Of Secondary Education(CBSE)
High School Diploma
2010 — 2010
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