Gurjeet Singh

About Gurjeet Singh

Greetings! I\'m on Linkedin to connect with professionals from relevant as well as varied backgrounds. I\'m enthusiastic about connecting with professionals across the world because I seek knowledge and experiences to grow my knowledge and horizons.I hold a Fashion Design degree with experience in both fashion and corporate sectors. I do believe in skill development and growth.In my spare time I adore reading books, collect images and read blogs and watch informative video content online.

Experience

1. Merchant Care Specialist

   ShipBob

   Sep 2025 — Present

   B2B environment. Maintaining contact between Carrier Partners and Merchants (Brands).• Supported merchants (Brands) by managing order fulfilment and shipping operations using ShipBob as the primary logistics partner.• Responded to merchant inquiries via email, chats, resolving shipment discrepancies, billing concerns, and delivery issues in a timely manner.• Utilized Salesforce to track cases, document interactions, and maintain accurate merchant records.• Coordinated with internal teams and external carrier partners to ensure smooth logistics processes and high merchant satisfaction.

Education

• Amity University

  Certificate in Foreign Business Language, Spanish

  2017 — 2021

• Amity University Noida

  Bachelor's degree, Fashion/Apparel Design

  2017 — 2021

• Amity University

  Certificate in Business English, Business/Corporate Communications

  2017 — 2021

• Amity University

  Certificate in Behavioral Sciences, Personality Psychology

  2017 — 2021