Gurjeet Singh Chhabra
Managing Director @World Of Travel
Signup · Get unlimited contacts
WORK HISTORY
Managing Director @World Of Travel
New Delhi, IN
Ensuring all bookings & reservations are processed accurately• Handling high numbers of incoming calls from direct customers and travel trade• Planning strategies for overall improvement of business • Ability to achieve branch, team sales and profitability objectives• Managing online reservations through company website – Up selling relevant add-ons, like, insurance, excursions, currency etc.• Maintaining impeccable reputation and respect built among travel trade fraternity • Core planning, managing work assignments to ensure flawless service to clients• Handling client concerns and billing inquiries with highest degree of professionalism• Provide travel brochures with points of interest relevant to customer needs• Attended several SATTE, FICCI & TAT events, ADTOI conventions, Tourism Road• Hotel booking and contracting with hotels of different categories• Providing general staff supervision and advanced agent training on daily operations• Complete knowledge of Tourist & Business visa documentation & processing• Marketing using social media apps like Facebook, Twitter, Instagram and LinkedIn• Keeping track of all company accounts using Tally• Have been using Galileo since mid 1990’s and have an expert level knowledge of it
EDUCATION
Delhi University
Bachelors Degree, Bachelor of Arts
SKILLS
ABOUT GURJEET SINGH CHHABRA
With 37 years of experience in the travel industry, I have had the privilege of seeing through the era of Manual hand written ticketing, manual over-the-phone airlines bookings and hotel bookings through phone calls. I have seen the progression of things from the manual age to the present internet based instant confirmations and tickets/vouchers issuance. My experience has given me the ability & confidence to handle even the crisis situations with ease. It has always been my dream to lead a big organisation that offers diverse tourism products to its clients. Now looking forward to a making a significant contribution with an ambitious tour Operator that offers a genuine opportunity for progression.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.