Gurjas Singh Sabharwal

Senior Advisor, Field Operations @Fairstone Bank

Toronto, ON, CA

Negotiate impound releases and support repossession cases• Review and approve repairs to align with remarketing strategy• Manage disputes on vehicle condition, estimates, and arbitration claims• Coordinate auction sales and asset transportation• Process lien releases and resolve title or financial institution issues• Collaborate with stakeholders to optimize recovery value and resolve escalations• Develop solutions and alternatives for handling spreadsheets in various formats and tracking needs.• Communicating with Customers:• Initiate follow-up calls with customers seeking to redeem their vehicles.• Educate customers on the process for retrieving their belongings from the vehicle.• Condition Reports:• Accurately enter condition report data on the auction tracker, including Black Book Value information.