Gurdishpal Singh

About Gurdishpal Singh

I am the Chief Operating Officer at Lohono Stays, with overall responsibility for business operations, execution, and performance across a multi-location luxury hospitality platform in India.I bring over 20 years of experience across strategy, sales, and operations, with a strong track record of scaling consumer-facing businesses through disciplined execution, governance, and P&L ownership.Since joining Lohono Stays in 2021, I have led the business through a phase of rapid but controlled scale- 5× revenue growth- Expansion from 5 to 16 locations- 50% improvement in EBITDA- Successful closure of two funding roundsBeyond growth, my focus has been on building a scalable operating model — including leadership capability, data-driven decision-making, and process discipline across operations, marketing, and central functions.I am most effective in environments that require a senior operator to bring structure, predictability, and execution rigor while sustaining brand quality and customer experience.

Experience

1. Chief Operating Officer

   Lohono Stays

   Aug 2021 — Present

   Overall responsibility for P&L-linked operations across a multi-location luxury hospitality platform in India- Led the business through a phase of rapid yet controlled scale, delivering 5× revenue growth and expanding the footprint from 5 to 16 locations- Drove a 50% improvement in EBITDA through cost discipline, unit economics optimization, and operating efficiency- Built and led a strong leadership team across operations, supply, guest experience, marketing, and central functions- Instituted a data-driven operating cadence, including KPIs, performance reviews, and governance mechanisms- Partnered closely with founders and the Board on growth strategy, capital planning, and execution readiness- Played a key role in the successful closure of two funding rounds, supporting investor diligence and post-funding execution- Established scalable processes and systems to support expansion while maintaining premium brand and service standards- Oversee operations across 150+ properties and 600+ team members

Education

• PEC University of Technology, Chandigarh

  BE, Electronics & Electrical Communication

  1998 — 2002

• Indian School of Business

  MBA, Finance and Marketing

  2006 — 2007

Skills

• Business Analysis
• Strategy
• Financial Modeling
• Business Transformation
• Market
• Pre-Sales
• Valuation
• Management Consulting
• Market Entry
• Business Case
• Business Analytics
• Telecommunications
• Business Process Improvement
• Pricing
• Analytics
• Business Strategy
• IT Strategy
• Competitive Analysis
• Cross-Functional Team Leadership
• Marketing Strategy
• Due Diligence
• Market Analysis