Gurdev Singh
Sales Strategy, Planning & Operations | Global GTM | Sales Transformation Office at Dell Technologies
- Role
- Sr Manager, Global Small Business Operations at Dell Technologies
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Gurdev Singh
Experienced in driving business growth / profits and managing cross functional global teams.Key Skills: Operations and Program Management / Project Management / Performance Management (Forecast/ Reporting/Analysis/Dashboards, P&L)/Designing (GTM) go to market sales strategy & planning /Partner Management / Stakeholder Management / Business Planning & Development / Sales OnboardingSales Enablement – Process OptimizationDiverse experience in the ITES/BPO/Contact Center space in the areas of Operations Management, Incident Management, People Management, Technical support, Quality Management and Outbound sales.
Experience
Sr Manager, Global Small Business Operations
Mar 2024 — Present
Skills
- Service Delivery
- Technical Support
- Business Analysis
- Team Management
- Sla
- Itil V3 Foundations Certified
- Vendor Management
- Incident Management
- Problem Management
- IT Strategy
- Itil
- Outsourcing Management
- Management
- Team Leadership
- IT Service Management
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