Amit Gupta

About Amit Gupta

20+ years of professional experience in CRM Domain, 12+ years of experience in leading the delivery for large and complex Salesforce programs. Vast experience in working effectively with multinational clients based in Europe, USA and India leveraging various commercial models effectively. Successfully delivered multiple global Salesforce and Workday programs. Proficient in end-to-end large business-critical program planning and implementation in Global Delivery model with end to end responsibility. Key responsibilities include- Execution and management of Salesforce Transformation programs spread over multiple clouds- Ensuring client commitment, drive on-time delivery, manage commercial KPIs while working collaboratively with project team and addressing issues- Ensuring Profitability of the practice is aligned as per organization guidelines- Solution Reviews during Pre-Sales stage, validating solution feasibility and sizing for new proposals and RFP responses - Regular Delivery Cadence with various internal and external stakeholders for all critical programs- Practice growth through various innovative strategiesExpertise: Salesforce Global Delivery, Program Management, Solution, Practice Growth, P&L, Customer Experience, Talent Enablement, Salesforce Implementation, Stakeholder Management

Experience

1. Director - Salesforce

   Deloitte

   Oct 2022 — Present · Pune, IN

Education

• GEC Jabalpur

  BE, Computer Science & Engineering

  1996 — 2000

Skills

• Software Project Management
• Crm
• Program Management
• Saas
• Siebel
• Pre-Sales
• Requirements Analysis
• Cloud Computing
• Agile Methodologies
• Management
• Sdlc
• Business Analysis
• Global Delivery
• Business Process
• IT Strategy