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Isha Gupta

Business Architecture Team Lead @Accenture

Bengaluru, KA, IN
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2021 — Present

Business Architecture Team Lead @Accenture

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Bengaluru, IN

EDUCATION

2007 — 2011

Banasthali Vidyapith

B.Tech, Information Technology

2011 — 2013

UPES

Master of Business Administration - MBA, Information Systems Management

SKILLS

Team ManagementIT Service ManagementProject PlanningCa Service HelpdeskIbm Rational ToolsBusiness AnalysisGlpiCa SpectrumMicrosoft Dynamics ErpMicrosoft OfficeVisioAsp.netCrmVendor ManagementErpMs ProjectMs Crm 2011Requirements AnalysisMs VisioIncident ManagementPreziGoogle AnalyticsPhotoshop

ABOUT ISHA GUPTA

With 13 years of experience, I specialize in Microsoft Dynamics 365 CE/CRM and Power Platform. I have worked across multiple industries, delivering end-to-end CRM solutions—from requirement gathering and fit-gap analysis to solution design, customization, and post-implementation support.Key Expertise: Microsoft Dynamics 365 CE (Sales, Customer Service, Field Service, Marketing) Power Platform (Power Apps, Power Automate) Microsoft Dynamics 365 Portals Digital Transformation & CRM Strategy

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