Gopal Gupta
Program Manager @NICE Actimize
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WORK HISTORY
Program Manager @NICE Actimize
London, GB
Implementing AML & Financial Crime products (Customer Screening, Txn Screening and Fraud Management) as cloud-based SaaS solutions for UK (Monument, Aberdeen) and South African (FirstRand, NedBank) entities. The key responsibilities includes:• Leading professional services teams for delivering multiple projects in parallel for different clients• Working with shared delivery teams (Cloud Services, DevOps and AppOps) and Product teams for rolling out the customer centric solutions by configuring the products to meet their business requirements• Working with client teams for executing the software delivery cycle (Requirements, Analysis & Design, Implementation, Go Live and Hypercae).Key Achievements: Successful rollouts of Customer & Txn screening solutions under Fixed time & Fixed Price.
EDUCATION
National Centre for Software Technologies (Dept. of Electronics, Govt. of India)
Post Graduate Diploma, Software Technology (Research & Development)
Indian School of Business
Leadership with AI, Information Technology
Jai Narain Vyas University
Bachelor of Science, Computer Science
Jai Narain Vyas University
Bachelor's degree, Computer Science
SKILLS
ABOUT GOPAL GUPTA
Twenty-six years of IT delivery experience in Programme Delivery and IT Service Management Roles & responsibilities. This includes both supplier side of delivery management experiences and client side of delivery role challenges. Experienced in both cloud and on-premise based technologies for delivering business centric IT solutions using DevSecOps methodologies for establishing excellence right at the start and thereon, continuously improve IT Service management. Experience includes sales engagements & RFI/RFP processes for selecting delivery partners & products that are fit for business requirements & suits organisation strategy. Managed transformation & regulatory payment and AML programmes in Financial Services for UK (RBS, HSBC, Monument, Aberdeen), Japanese (MUFG, Mizuho) and South African (FirstRand, NedBank) financial entities. Managed both strategic and intermediate transformation programs in Health Sector, which includes COVID emergency health responses too Managed strategic Telecom transformation programmes in Digital & Contact/Call Centre domains for Vodafone Group, in multiple EU markets.
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