Abhishek Gupta
| Assistant Manager AML & VKYC Officer at HDFC Bank |
- Role
- Assistant Manager Vkyc Officer at HDFC Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Abhishek Gupta
Graduated with a Bachelor\'s degree in Business/Commerce from the University of Mumbai…
Experience
Assistant Manager Vkyc Officer
Oct 2022 — Present · Mumbai, IN
Handle Video KYC (VKYC) calls for new CASA accounts, loans, credit cards, and re-KYCcases, ensuring compliance with KYC, AML, and CIP norms. Verify and match customer information with the application form as part of Customer DueDiligence (CDD) and escalate for Enhanced Due Diligence (EDD) when red flags arise. Thoroughly examine government-issued documents (especially PAN cards) for micro-leveldetails to detect forgery, impersonation, and identity fraud attempts. Monitor pending VKYC statuses, proactively inform customers to complete their KYC, andmaintain daily reports of all approved, rejected, or escalated calls based on merit. Closely observe customer behavior during live video calls to identify suspicious signs likecoaching or manipulation, a red flag that may indicate fraud, social engineering, or moneylaundering attempts under the guise of jobs, loans, or lotteries.
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