Jaydeep Gupta
Senior Program & Delivery Leader | Digital Transformation | SAFe | PI Planning | ServiceNow SPM
- Role
- Senior Technical Project Manager at Seamless Distribution Systems Ab
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Jaydeep Gupta
Enterprise Project & Delivery Management Leader | Driving SaaS Implementations & Global Delivery Excellence & An accomplished enterprise project and delivery management leader with over 24 years of experience in SaaS-based enterprise platforms, telecom service delivery and large-scale software implementations across global regions. Specialized in designing end-to-end delivery frameworks, leading complex multi-geography rollouts and aligning cross-functional teams with strategic business objectives. & Proven expertise in managing full lifecycle delivery of electronic recharge and digital distribution platforms for leading telecom operators across Africa, the Middle East and Southeast Asia. Skilled in project governance, financial stewardship and cost optimization while maintaining operational discipline and delivery excellence- & Experienced in leading diverse teams of 50+ professionals across engineering, QA and implementation, fostering collaboration, accountability and precision. Works closely with customer leadership and global vendor ecosystems to ensure transparent governance, alignment and predictable outcomes. At Seamless Distribution Systems AB, led end-to-end deployment of telecom SaaS platforms for clients including Telenor, MTN and Zain, strengthening rollout readiness and standardizing enterprise delivery frameworks. Previously, at Comviva Technologies, managed nationwide VAS operations for Airtel, built unified operational governance models and achieved consistent SLA-driven performance across multiple circles. & Directed process standardization initiatives, deployment playbook creation and SOP framework development to enhance delivery traceability, audit readiness and consistency across programs. SaaS Implementation | Program Governance | Stakeholder Management | Delivery Operations | Vendor Ecosystem Leadership | Agile & Hybrid Execution | Cost Stewardship | Process Standardization | Cross-Functional Leadership Project delivery is not only about achieving timelines but about driving sustainable outcomes through structured governance, stakeholder trust and operational excellence.
Experience
Senior Technical Project Manager
Seamless Distribution Systems Ab
Oct 2021 — Present · New Delhi, IN
Led multi-circle VAS ops for Airtel (Hello Tune, USSD, IVR, etc.)• Delivered Airtel Bangladesh SDP platform; ensured on-time/budget scope delivery• Spearheaded stakeholder collaboration, SLA adherence, and issue resolution
Education
XLRI Jamshedpur
Executive Development Program, People and Culture
Dibrugarh University, Dibrugarh
Bachelor of Commerce - BCom
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