Gunjesh Singh
Senior Vice President|Service Delivery|Human Resource|Training|Quality
- Role
- Senior Vice President at Ayuda Solutions Pvt. Ltd.
- Location
- Ranchi, JH, IN
- LinkedIn followers
- 500 followers
About Gunjesh Singh
With over 18 years of experience in various industries, such as telecom, e-commerce, technical support, and BFSI, I am a seasoned leader and a corporate veteran who excels in managing operations, administration, training, and quality functions. I have a postgraduate degree in human resources management and a six sigma green belt certification, which attest to my skills and knowledge in these domains.As the Vice President of Human Resources and Training at Ebixcash, I led the HR, training, and quality functions for the company, ensuring compliance, efficiency, and excellence in all aspects of talent management, learning and development, and quality assurance. I also contributed to the strategic planning and execution of the company\'s goals and vision. I have headed multiple processes and sites for global and reputed organizations, such as Ayuda, ISON, and Teleperformance, where I demonstrated analytical skills and a keen interest in human resources. I am passionate about music and art, and I enjoy learning new things and exploring new opportunities. I am looking for a challenging and rewarding role that leverages my expertise and experience in operations, training, quality, and human resources.
Experience
Senior Vice President
Apr 2023 — Present · Kolkata, IN
Service Delivery- Responsible for overall Operations, Training & Quality and Human Resource, Helping the growth and business enhancement of the process.
Education
Kendriya Vidyalaya
Tenth, Art/Art Studies, General
CHANDIGARH UNIVERSITY
Postgraduate Degree, Human Resources Management/Personnel Administration, General
Government Polytechnic College
Diploma, Electronic and Communications Engineering Technology/Technician
CHANDIGARH UNIVERSITY
Bachelor of Science - BS, Biology, General
Skills
- Mis
- Employee Engagement
- Leadership
- Business Process Improvement
- Business Process Re-Engineering
- Quality Assurance
- Bpo
- Talent Acquisition
- Six Sigma
- Process Improvement
- Asp.net
- Training
- Customer Satisfaction
- Management
- Team Building
- Service Delivery
- Employee Relations
- Business Development
- Team Management
- Sla
- Vendor Management
- Performance Management
- Crm
- Employee Training
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