Gunjan Srivastava
Product Management | User Research | Wireframing | Prototyping | AARRR Metrics | Key Account Management | GTM Strategy | FMCG Sales Leadership
- Role
- Key Account Manager Strategic Communication, Client Relationship Management, Bd at Nestlé
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Gunjan Srivastava
Who I am & what I do I’m a growth-focused AI Product Management and GTM strategy leader with 17+ years of experience across FMCG and healthcare. I specialize in building customer-centric solutions, scaling key accounts, and transforming market insights into high-impact product and business strategies. My work sits at the intersection of business, technology, and customer experience, where I focus on creating scalable and sustainable growth. Key skills & achievements I have a proven track record of delivering results—driving 125%+ YoY growth, improving customer retention by 70%, and expanding channel revenue by 140%. My strengths include 0→1 product development, GTM strategy, growth frameworks marketplace building, and stakeholder management. I bring a strong blend of strategic thinking, data-driven decision-making, and cross-functional leadership to every initiative. What drives me & future goals I’m passionate about building AI-led, scalable products that solve real-world problems and create meaningful customer value. Currently, I’m focused on transitioning into product-led, tech-driven roles where I can leverage my experience to drive innovation and growth. Long-term, I aspire to build and scale impactful platforms or ventures that redefine how businesses and consumers connect.
Experience
Key Account Manager Strategic Communication, Client Relationship Management, Bd
Jan 2019 — Present · Gurugram, IN
Driving strategic growth and market expansion in the healthcare domain, I lead key account management initiatives that enhance customer engagement, streamline operations, and accelerate revenue growth.Cultivated strong relationships with 50+ key accounts, boosting customer retention and loyalty by 30% over three years.Implemented strategic communication initiatives that increased customer engagement scores by 25%, improving satisfaction levels.Developed three new product offerings based on customer feedback analysis, generating an additional $500K in annual sales.Identified and capitalized on five key growth opportunities, leading to a 20% year-over-year revenue increase.Led negotiations on pricing, promotions, and marketing budgets, securing high-value commercial agreements and optimizing profitability.Managed a $2M+ budget, ensuring efficient resource allocation to maximize business impact.Reduced customer onboarding handoff times by 40%, enhancing process efficiency and experience.Partnered with senior management as part of the go-to-market team, ensuring seamless execution of sales strategies and market penetration. Skills: Key Account Management, Strategic Communication, Customer Feedback Analysis
Education
Duke University
Postgraduate Certificate In Product Management, Product Management
IILM
Master of Business Administration - MBA, Marketing and Finance
2009
Indian Institute of Management Kashipur
Customer valuation and Marketing Analytics, Marketing/Marketing Management, General
2013
University of Allahabad
Bachelor of Science - BS, Zoology & Chemistry
2003 — 2005
Indian Institute of Management, Calcutta
Executive MBA, Marketing/Marketing Management, General
2012 — 2013
Indian Institute of Management, Calcutta
Executive General Management Program, Strategic &Marketing Management,Managerial Economics,Operations Management,Leadership
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