Gunjan Bhatia
Gtcs Analayst
- Role
- Gtcs Analyst at Prometric
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Gunjan Bhatia
My expertise includes diagnosing network issues, providing technical support to field teams, and adopting advanced technologies to enhance network performance. With a solid understanding of network protocols, I have successfully resolved complex network problems quickly and efficiently, minimizing downtime and improving user satisfaction. Open to new opportunities! Feel free to connect or reach out if you have any opportunities or advice!#OpenToWork\"
Experience
Gtcs Analyst
Feb 2025 — Present · Gurugram, IN
Collaborated with upper management to maintain reports.Utilizing MS-Excel to extract, analyze and interpret data for business insights. Prepared monthly performance reports analyzing agent SLA compliance, identifying trends, and providing actionable insights for operational improvements.Utilized exceptional technical and interpersonal skills to deliver top-notch test center support through chat,email, call.
Education
YMCA University of Science & Technology, Faridabad
Bachelor of computer application-bca
2019 — 2022
Maharshi Dayanand University
Master of Computer Applications - MCA
2023 — 2025
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