Guneet Randhawa
Lead Business Systems Analyst @New Jersey Courts
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WORK HISTORY
Lead Business Systems Analyst @New Jersey Courts
Trenton, NJ, US
As a Senior Business Analyst, I am working on multiple Pega projects in Criminal and Municipal IT team under Automated Trial Court Services department. The main intent of these projects is to retire old Mainframe system and replace it with Pega based applications. Responsibilities:• Groom/Elaborate sessions to capture the details of the specifications to produce an approved prototype of the new application.• Document functional and non-functional requirements for PCSAM (Pearson Case Search and Manage) to provide advance and quick search options to the authorized users (Prosecutors, judges, other court officials etc.) who search for specific criminal case records in the system• Conduct the project requirement JAD sessions with the internal team members following Pega Model based application design and development method where visual, form-based definitions of application components are used to effectively communicate the new or modified requirements• Use Pega Designer and Pega Express to build the PCSAM high level case structure, user views and process steps• Work on Pega Express to define the settings for theme and Unified portal access project Mobile App• Capture business requirements for PCSAM and Case initiation projects directly in the application using DCO or Directly Capture Objectives methodology in Pega Smart BPM
EDUCATION
University of Bridgeport
Master of Business Administration (M.B.A.)
ABOUT GUNEET RANDHAWA
I am a Lead Business Systems Analyst at New Jersey Courts, where I have been working on multiple Pega projects for the Criminal and Municipal IT team since 2018. I have over 10 years of experience in business analysis, process improvement, and project management, with a focus on the healthcare and legal domains.As a Pega Certified and Agile professional, I help capture, document, and deliver functional and non-functional requirements for various applications that aim to replace the old Mainframe system and enhance the user experience and efficiency of the court system. I also conduct grooming, testing, and training sessions, and collaborate with stakeholders, developers, and testers to ensure the quality and alignment of the solutions. I am passionate about solving complex business problems and leveraging technology to improve the lives of people and the performance of organizations.
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