Gulshan Jha
Sr. Leader - Onboarding & Integrations @ Birdeye
- Role
- Team Lead - Integration at Birdeye
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Gulshan Jha
The tech-driven, high octane SaaS professional with 12+ years of experience building CRM/ERP integrations (Salesforce, NetSuite, HubSpot, Yardi, Practice Management Systems, etc.), launching AI agents, and leading digital transformation from the ground up.At Birdeye, I’ve led CRM integrations for 200K+ businesses, helped built over a dozen GenAI/agentic AI tools, and helped global and mid-market businesses scale faster and smarter. What I’m great at- AI/ML, Sentiment Analysis, Agentic AI, Martech- B2B SaaS, ERPs, Customer Success- Agile, Scrum, Six Sigma, ITIL, BRD/SOW, Vibecode- Businesses / Enterprise / Partner & vendor Onboarding, security & compliance (HIPAA, GDPR, BAA)- Strategic partnership, Vendor Management, Contract managementI love solving tough problems, building things from scratch, and helping clients win through intelligent automation and customer-first strategy.Let’s connect!
Experience
Team Lead - Integration
Jul 2023 — Present · IN
Building enterprise grade AI platform and automations to help businesses unlock more customers.
Education
Rpvv Lajpat Nagar
high school, Computer Science
2009 — 2011
Swami Vivekananda Subharti University, Meerut
Bachelor of Science - BS, Mathematics
2016 — 2019
Subharti University
Executive MBA, Operations and IT
Skills
- IT Service Management
- Telecommunications
- Circuit Design
- Marketing Communications
- Sales
- Technical Support
- Digital Marketing
- IT Management
- Operations Management
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