Gulfam Saifi

3X Certified Salesforce Administrator | Customer Support Engineer at SMS Magic

Role: Customer Support Engineer at SMS-Magic
Location: Pune Division, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Support Engineer
SMS-Magic
Jan 2025 — Present · Pune, IN

Contact information

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Work email
•••••@sms-magic.com
Personal email
•••••@•••••.com
Direct dial
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Current company

SMS-Magic

Software Development · 305 employees · Founded 2008 · Henderson, Nevada, United States

Conversive is the world’s first Intelligent & Empathetic Conversations AI Platform, redefining how businesses engage customers in life-changing decisions with trust, care, and compliance. With 18 years of expertise, we empower fast-growing startups and global organizations across Healthcare, Financial Services, Real Estate, Education, Staffing and Wellness to deliver AI-orchestrated, compliant conversations across SMS, WhatsApp, Social Media, RCS and Voice. We help leaders transform customer experience, improve operational efficiency and accelerate digital transformation from first inquiry to long-term loyalty. Trusted by 5,000+ organizations globally, Conversive integrates seamlessly with leading CRMs like Salesforce and Zoho and is built on ISO 27001:2013–certified, enterprise-grade infrastructure, empowering teams to deliver measurable impact through conversations that drive growth, efficiency, and trust.

sms-magic.com

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