Guillermo M.

About Guillermo M.

As an engineering leader with over 11+ years of experience in the workforce, specializing…

Experience

1. Senior Manager, Software Development Engineering

   Expedia Group

   Apr 2021 — Present

   As the Engineering Leader responsible for EG\'s implementation of Backstage Developer Portal and Internal Chatops/ChatUX platform, I am leading a team of engineering professionals across multiple regions in providing comprehensive solutions that support over engineers across Expedia Group. Our team\'s work on Backstage.io enables us to offer a wide range of capabilities, including streamlined onboarding, improved collaboration through enhanced documentation and code sharing, and powerful insights and analytics that drive better decision-making throughout the development lifecycle. Additionally, we are leveraging Backstage\'s extensibility to create custom integrations with various tools and services, further enhancing our ability to deliver value to our engineering teams. In managing engineering leaders, I prioritize collaboration, communication, and a deep commitment to our team\'s shared goals. By cultivating an environment that values open dialogue, continuous learning, and a relentless focus on excellence, I am able to ensure that our team is able to meet the unique challenges of supporting our Developer Community. our platform offers a range of capabilities that support our engineers\' daily workflows, including integrated chat functionality, documentation and knowledge management, and easy access to critical tools and resources. By streamlining these processes and empowering our engineers with the tools they need to be successful, we are able to drive increased productivity, collaboration, and innovation across Expedia Group

Education

• Green River College

  Associate, Development Degree

  2014 — 2015

• Lemoore Unified High School

  High School Diploma, General Education

  2006 — 2009

• Green River College

  Certification, Information Technology Fundamentals

  2015 — 2015

• Department of Labor

  Ordnance Artificer

  2009 — 2012

• Green River College

  Bachelor of Applied Science (B.A.Sc.), Network Administration and Security

  2014

• Redstone Arsenal School of Ammunition

  Ammunition Specialist

  2009 — 2009

• Green River College

  Associate of Arts and Sciences (A.A.S.), Information Technology-Systems

  2014 — 2016

Skills

• Linux
• Technical Support
• IT Oper
• Customer Support
• Office Administration
• Operations Management
• Azure Powershell
• Military Logistics
• Logistics
• Require
• Problem Solving
• Process Improvement
• Computer Hardware
• Security Clearance
• Cloud Service
• Technical Data Analysis
• Conflict R
• Content Strategy
• Content Delivery
• Inventory Management
• Creative Thinking
• Data Analysis
• Tcp/Ip
• Customer Service
• Military
• Windows Server
• Security Policies and Infrastructure
• Leadership
• Microsoft Office
• Enterprise Software
• Site Stability
• Social Media
• Project COO
• Networking
• Data Entry
• Troubleshooting
• Software Dep
• Traffic Management