Guillermo Ledezma

Experience

1. Senior Software Application Developer

   Uga Enterprise Information Technology Services

   Oct 2022 — Present

   Design user interface elements such as menus, tabs, widgets for student landing pages to enhance user experience and usability• Coordinate and manage training development for the Student Information System team members by negotiating with leadership and vendors on new employee training through the EITS Training Committee• Configure API endpoints to promote secure, scalable, and real-time data flow from the student information system between different departments, units, and colleges throughout campus• Create digital solutions with other senior technical leads to provide research and deploy new solutions for the Student Information System using languages and tools such as Restful APIs, GitLab, Java, JavaScript, React, & and others as needed for applications, web services, and system integrations• Cross collaborate with Network Engineers, Server Engineers, Web and Mobile, ERP Vendor, and Registrar Office to configure and test new student information system application, features, upgrades, load test, and any system issues • Implement application frameworks built on SaaS platform to integrate onto our on-premise framework applications to provide a fluid student dashboard• Mentor EITS Employees who seek to change their IT professional career path by participating in the EITS Mentorship Program• Support over 40,118+ users and concurrent transactions through load testing, investigating application issues in our Linux servers, and assisting stakeholders such as the Registrar and Bursar & Treasury Offices at UGA.• Provide technical leadership and coordination as required for priority software development projects and enterprise system updates• Query Oracle database through SQL and API Endpoints to verify the validity of data for troubleshooting or new data creation

Education

• Georgia College & State University

  Master of Management Information

• Elbert County High School

  High School Diploma

• Georgia College and State University

  Bachelor of Business Administration (BBA)

Skills

• Report Writing
• Computer Maintenance
• Video Editing
• Microsoft Office
• Customer Relationship Management (Crm)
• Mac
• Powerpoint
• Microsoft Excel
• Computer Service
• Computer Hardware
• Final Cut Pro
• Query Building
• Photography
• Microsoft Word
• Leadership
• Microsoft Powerpoint
• Microsoft Sql Server
• Spanish-Speaking
• Blackbaud Crm
• Technology
• Blackbaud
• Photoshop
• Social Media
• Sql
• Visio
• Digital Photography
• Query Writing
• Java
• Data Analysis
• Os X
• Customer Service