Guillermo Franco
Product Owner - Ai Ml Products, Technology Innovation Lab @Enbridge
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WORK HISTORY
Product Owner - Ai Ml Products, Technology Innovation Lab @Enbridge
Calgary, AB, CA
As a Product Owner in the Technology + Innovation Lab, I lead the development and implementation of AI based, cutting-edge solutions that drive innovation and efficiency within our organization. My role involves collaborating closely with cross-functional teams, including developers, designers, and stakeholders, to ensure that our products meet the highest standards of quality and functionality. I am responsible for helping the business define product vision, creating detailed roadmaps, and prioritizing features based on user needs and business goals. By leveraging my expertise in technology and innovation, I strive to deliver impactful products that enhance our company\'s digital capabilities and provide exceptional value to our customers.
EDUCATION
NAIT (Northern Alberta Institute of Technology)
Telecommunication Engineering Technology, Telecommunications
Pontificia Universidad Católica de Chile
Master of Business Administration (M.B.A.), Organizational Development
SKILLS
ABOUT GUILLERMO FRANCO
As a Product Owner in the Technology and Innovation Lab at Enbridge, I lead AI product discoveries and deliveries, bringing together business partners, data scientists, and AI product delivery teams to turn complex operational challenges into scalable AI solutions. I facilitate structured discovery workshops, translate insights into product vision and roadmaps, and support agile delivery through both Product Owner and, sometimes, Scrum Master responsibilities. My focus is on clarity, alignment, and building digital products that create measurable impact.My career is grounded in a deep understanding of how people and culture shape organizational success. With more than a decade in technical recruitment, talent strategy, and leadership development, I leverage this human-centric lens to build strong teams, drive engagement, and ensure adoption of the solutions we create. This blend of AI product leadership and organizational insight helps me connect technology with the people who depend on it.
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