Guillermo Hernandez Santos
Manager - Deloitte Core Business Operations
- Role
- Manager at Deloitte
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Guillermo Hernandez Santos
Passionate product evangelist, leader and client advocate specializing in the deployment and adoption of transformative software solutions. My expertise ranges across change management, business analysis, project management, account management, human computer interaction / user experience and software development. I have a successful track record of working with strategic accounts, both enterprise and small/medium sized businesses, to drive software adoption translating software capabilities into measurable business value. Individual experience includes working with clients to elicit/validate business requirements, engaging client leadership to develop change management strategies maximizing software adoption in the organization, delivering product training, mentoring clients on best practices and leading Professional Services team on key accounts.
Experience
Manager
Aug 2021 — Present · Houston, TX, US
Key member of Deloitte’s Low Code / No Code leadership team responsible for driving services strategy and engagement leadership on all topics related to the OutSystems platform.
Education
University of Puerto Rico-Mayaguez
Bachelor of Science - BS, Physics
2002 — 2003
Iowa State University
Master of Science (MS), Human Computer Interaction
2010 — 2012
Iowa State University
Bachelor of Science (BS), Computer Engineering
2003 — 2007
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