Guillermo Cubas
IT Service Delivery Manager Leading Teams to Achieve Demanding Business Goals, High Quality Service, and Drive Value.
- Role
- Information Technology Service Delivery Manager at DivergeIT
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Guillermo Cubas
Collaborative problem solver with strong technical background, expertise, communication skills, and ability to leverage industry tools to enhance vendor relationships. Identify relationship risk areas and translate them into clear, understandable, and actionable steps for resolution. Enthusiastic leader who seeks to understand upstream and downstream impacts of actions to operational goals. Strategic thinker that delivers business results through setting visible goals and driving execution that delivers business growth and cost reductions. Analytical and interpersonal collaborator with strong written and oral communication skills to empower high-performance teams and create culture of excellence.
Experience
Information Technology Service Delivery Manager
Dec 2023 — Present · Torrance, CA, US
A problem-solver and Service Delivery orchestrator ensuring services are delivered to clients smoothly, efficiently, and meeting standards of excellence. A bridge between clients and internal teams, translating needs into actionable plans and delivering results.
Education
University of Phoenix
BS in IT, Information Technology
2002 — 2004
Skills
- Vendor Management
- Itil
- Visio
- IT Operations
- Management
- Project Management
- Active Directory
- Business Analysis
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