Sheila F.

Community Manager @Guideadvisor

CA

My job at GuideAdvisor is to nurture and build a strong community of travelers and guides so that they may connect and create the best experiences possible together- an integral part of the team defining and building the GuideAdvisor brand - managing a team of up to 14 profile and tour description creators/publishers - reaching out to and responding to leads building a relationship,nurturing them to create an account and subscribe - maintaining relationships, retention of clients - working with CRM, Customer Service and Time Tracking software - building and growing a positive and strong Social Media presence - seeking out and responding to partnership opportunities with others in the industry- project managing new client onboarding- lead individual client satisfaction problem solving and improvement idea generation efforts - presenting at trade shows, to industry leaders

St. Thomas University (CA)

Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies