Gregory Raynor

About Gregory Raynor

IT professional offering diversified experience with academic training at The Florida State University. Excellent communication and problem-solving skills. Dedicated to achieving client satisfaction as well as meeting or surpassing company expectations. Able to focus on multiple projects, develop strategies and meet or exceed deadlines. Strong rapport with personnel and clients based on knowledge, professionalism, and integrity.

Experience

1. Manager of Systems Engineering

   ReliaQuest

   Apr 2022 — Present · Tampa, FL, US

   Lead a team of engineers in the execution of projects and initiatives, ensuring timely delivery of secure, scalable solutions to infrastructure needs-Direct and enhance ReliaQuest\'s Identity and Access Management (IAM) program, driving initiatives to strengthen IAM pillars and optimize security practices-Direct server maintenance activities such as deployment, patching, and system hardening across Windows and Linux environments to protect against vulnerabilities and maintain compliance-Implemented best practices for server configuration and security on both Windows and Linux platforms, establishing standard operating procedures and automating repetitive tasks where possible-Oversee configuration, operation, and maintenance of enterprise-level Privileged Access Management (PAM), Multi-Factor Authentication (MFA), and Identity-as-a-Service (IDaaS) platforms, ensuring robust identity security across all systems-Manage backup and disaster recovery processes for internal servers, ensuring data integrity and system resilience in the event of hardware failures or cyber incidents-Mentor and develop engineering talent, providing escalation support and fostering a collaborative team environment focused on achieving project goals and enhancing security best practices

Education

• Florida State University

  Bachelor of Science (B.S.), Criminology Major with Information Technology Minor

  2012 — 2015

Skills

• Research
• Microsoft Excel
• Technical Support
• Rsa Securid
• Windows 7
• Social Media
• Active Directory
• System Center Configuration Manager (Sccm)
• Problem Solving
• Critical Thinking
• Teamwork
• Leadership
• Windows 10
• Communication
• Report Writing
• Investigative Reporting
• Microsoft Office
• Sales
• Customer Service
• Bitlocker
• Computer Repair