Gus Szkotnicki
Director of Rooms @Flik Hospitality Group
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WORK HISTORY
Director of Rooms @Flik Hospitality Group
Served as acting General Manager and main point of contact with IBM during the transition with the new management company with direct reports being Director of Housekeeping, Facilities Manager, Front Office, and A/V Department • Forecasted revenue for Rooms Department utilizing occupancy reports as well as current industry and historical performance trends on a 3-day, 10-day, monthly, and quarterly basis • Responsible for revenue management and control of expense items within budget standards achieving bottom line profitability • Reviewed KPI’s with IBM representatives regarding sanitation within Food and Beverage, safety within Facilities, guest satisfaction, and associate satisfaction • Led the team to achieve Trip Advisor’s Choice Award three years in a row with a 4.5 excellent rating by delivering utmost customer satisfaction from arrival to departure • Upgraded Delphi sales planning and forecasting application to most current FDC format to accurately track forecasts, create sales contracts, and manage bookings • Developed and implemented new room standards which include new sanitation processes to effectively manage safety of guests during the current pandemic
EDUCATION
Johnson & Wales University
Hotel/Motel Administration/Management
ABOUT GUS SZKOTNICKI
Growth focused Hospitality Manager with 20+ years of experience in various settings and…
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