Guilherme Vasconcelos
Product Operations Associate @Wealthsimple
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WORK HISTORY
Product Operations Associate @Wealthsimple
Торонто, ON, CA
Support cross-functional operational initiatives by contributing to strategy, analysis, and execution of key projects across the organization- Develop data-driven insights and reporting (using SQL, Notion, and Google Workspace) to identify operational gaps and support solution development- Collaborate closely with Payment & Fraud, Finance, Product, Growth, Marketing teams to improve operational efficiency- Analyze client behavior and key drivers to enhance the end-to-end customer experience- Manage multiple concurrent projects, ensuring clear communication and timely delivery- Monitor inventory levels to balance availability and cost efficiency, minimizing stockouts and overstock risks- Coordinate with logistics teams to ensure timely and cost-effective shipping operations- Track shipments and proactively manage delays, damages, and returns to maintain customer satisfaction- Continuously improve operational processes to enhance speed, quality, and cost-effectiveness- Analyze product performance, shipping timelines, and inventory trends to support forecasting, budgeting, and planning activities.
EDUCATION
UNIALFA - Centro Universitário Alves Faria
Bachelor of Business Administration - BBA, Business Administration and Management, General
IPOG - Instituto de Pós-Graduação e Graduação
MBA Business Management, Controlling and Corporate Finance, Finance, General
ABOUT GUILHERME VASCONCELOS
I’m a Product Operations professional at Wealthsimple with over 10 years of experience at the intersection of Finance and Operations. I specialize in bridging the gap between complex financial systems and product efficiency. Essentially, I use data and SQL to identify operational gaps and turn them into scalable solutions. My background ranges from banking to supply chain, which gives me a unique 360-degree view of how money and processes move in a high-growth environment.
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