Gaurav Joshi

About Gaurav Joshi

Strategic Product Leader with over 16 years of experience driving innovation and growth across diverse domains, including e-commerce, media & entertainment, loyalty redemption, and travel. Renowned for a proven track record in leading cross-functional teams, scaling products from concept to market, and driving significant revenue growth. Seeking senior product leadership opportunities to leverage my expertise in crafting product strategies, establishing product management competency centers, and spearheading the development of groundbreaking products.Key Achievements include:* 100% Client Adoption with Zero Downtime: Achieved 100% client adoption for cloud-based loyalty platform (desktop & mobile) with zero critical defects.* Idea to Commercialization in 12 months: Launched a new product in 12 months with go-to-market strategies which included positioning of the product with target segment and pricing.* International Publication: Contributor to IIBA’s Product Ownership Analysis GuideStrengths:*Strategic Vision and Execution* Cross-Functional Leadership* Market Insight and Customer-Centricity* Operational Excellence and Scalability

Experience

1. Vice President Product Management

   JPMorganChase

   Jan 2024 — Present · Pune, IN

   Managed a cross-functional team of 27, including product analysts, engineers working on backend, APIs & frontend along with UX designers, to implement the product for clients on time and under budget.Spearheaded the product strategy to accomplish 100% client adoption of newly launched cloud based loyalty redemption platform with 0 critical defects.Orchestrated three successful product launches for 5 clients within 12 months with zero downtime by engaging stakeholders like account management, client teams, accounting, UX designers and technical architects.Created product roadmaps, milestone & release plans to make sure 100% alignment with organizational objective of data center exit.Implemented Product Management frameworks to breakdown features to create actionable backlog and to prioritize requirements.30% booking failure reduction by handling API and supplier connector errors.Used Grafana, Kibana and SAS dashboards to take informed decisions based on site analytics and user actions (voice of customer).Aligned multiple teams with product vision to achieve business goals.Mentored product team with structured plan to improve individual competence and product team\'s performance.

Education

• Savitribai Phule Pune University

  BE, Instrumentation and Control

• V. G. Vaze College of Science, Commerce and Arts

  HSC, Science

  2000

• Maharashtra Vidyalaya, Thane

  SSC

  1993 — 1999

• Indira School of Business Studies, Pune

  Post Graduate Diploma in Business Management, Marketing

Skills

• Product Management
• Product Development
• Kpi
• Analysis
• Performance Management
• Organizational Change
• Market Research
• Process Improvement
• Customer Relations
• Strategy
• Change Management
• Business Transformation
• Marketing Strategy
• Customer Service
• Sdlc
• Vendor Management
• Consulting
• Planning
• Process Engineering
• Business Analysis
• Management
• Team Building
• Requirements Analysis
• Innovation Management
• Systems Thinking
• Business Intelligence
• Requirements Gathering
• Strategic Planning
• People Management
• Customer Loyalty
• Balanced Scorecard
• Management Consulting
• Project Management
• Business Management
• Problem Solving
• Business Planning
• Business Process Design
• Human Capital Strategy
• Team Management
• Strategy Development