Gabriela Sequeira
IT Project Manager
- Role
- Senior Project Manager in Microsoft Consulting Services Slge at Microsoft
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Gabriela Sequeira
As a Senior Project Manager at Microsoft, I lead complex, high-impact public sector…
Experience
Senior Project Manager in Microsoft Consulting Services Slge
May 2021 — Present · US
I\'m responsible for keeping the project team working on the highest priority tasks, removing risks and impediments, maintaining on track financials and leading communications with stakeholders and the end customer as well for the successful execution of one or more projects at a time, providing guidance, coaching, and project leadership. By mentoring and influencing, l drive the highest quality and the strongest sense of customer focus on each project, while helping to achieve both customer satisfaction and Microsoft targets.Relationship Development: Develop partnerships with customers, set expectations, ensures resolution of escalations and drive customer satisfaction, whilst adhering to compliance and contractual standards.Presales and Contracting: Contribute to pre-sales, participating in scope reviews and the development of key artefacts. Initiation: Balancing constraints across projects, drive project initiation activities enabling smooth and effective enablement.Planning: Develop detailed project schedules to drive predictable delivery, apply advanced scheduling techniques to evaluate and optimize delivery. Establishes consensus on the delivery and clear expectations and accountabilities, working across a broad set of stakeholders.Monitoring and Controlling: Oversee and manage project KPIs, providing strategic direction to drive success. Proactively manage and resolve risks and issues, contributing to any recovery efforts. Ensure key deliverables are produced to quality and time expectations, ensuring tools and reporting are updated. Manage agreed scope and financials whilst seeking opportunities to optimize, without impact to quality or customer experience. Manage customer stakeholder communications on delivery progress and health.Closure: Drive timely and compliant close out activities, applying project management principles into continuous improvement including mentoring and peer alignment.
Education
Universidad Latina de Costa Rica
Computer System Engineer
2008 — 2010
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