Grygorii Pylypenko

Collision Estimator @Caliber

FL, US

Manage Direct Repair Program (DRP) assignments with major carriers including USAA, State Farm, Progressive, Allstate, Travelers, National General, Farmers, Liberty Mutual, Nationwide, and other leading insurers, ensuring compliance with carrier guidelines and repair standards- Perform comprehensive damage analysis and repair planning, applying I-CAR best practices and OEM procedures to determine proper repair vs. replace strategies and identify required calibrations or sublet operations- Prepare accurate estimates in One and Mitchell, referencing ALLDATA, manufacturer manuals, and European OEM databases to align repair operations with standards and minimize errors in part selection, calibrations, and repair procedures- Conduct detailed teardowns to uncover hidden damage, prepare and negotiate supplements with insurers to maintain estimate accuracy and workflow efficiency- Coordinate parts sourcing (OEM, aftermarket, LKQ, reconditioned), track ETAs, mirror-match, and escalate back-orders to minimize delays- Oversee sublet services including ADAS calibrations, glass replacement, and specialized mechanical work, collaborating with vendors to guarantee compliance and safety- Provide clear, professional communication with customers, explaining the repair process, updating on progress and repair stages, and setting realistic expectations- Support the repair cycle from initial inspection through supplements, quality checks, and final delivery, ensuring accuracy, consistency, and customer satisfaction.

Kharkiv National University of Internal Affairs

Master of Laws - LLM

Dnipro University of Technology

Master of Engineering - MEng