Grissel Velez

About Grissel Velez

I oversee the operations and activities in support of the program\'s goals and objectives. Turning ideas into Reality: Specialized in Nonprofit and For profit organizations, Federal Grants, and Community Outreach for Human Services, Behavioral Health and Criminal Justice System. As a hands-on manager, I find new ways to grow programs, lead teams effectively, and connect with community leaders. I\'m the go-to person for funders, keeping them in the loop and expanding our efforts. Working closely with the development team, I help create proposals, scout funding opportunities, and assist in reporting. My responsibilities encompass a wide range of areas, including: Providing case management services: I actively engage in providing services, food insecurity, behavioral health, medical, and other resources, ensuring clients receive the support and resources they need. This involves connecting them with internal and external services and maintaining accurate client records. Supervision and Staffing: I supervise a team of case managers, recruiting, staffing, and evaluating performance. I provide coaching, training, and professional development opportunities. Communication and Policy Implementation: effectively communicating program policies, promoting open communication, and ensuring compliance. Collaboration with Program Director and CEO: working closely with the Program Director and CEO, contributing to budgeting and strategic decision-making. Generating Reports and Surveys: I generate reports to assess program performance and outcomes. I administer satisfaction surveys to gather valuable feedback for service improvement. Maintaining High Standards: I\'m committed to service delivery, staff development, and program alignment with organizational goals. I contribute to the overall success and growth of the program. Generating Reports and Surveys: generating reports to assess program performance and administering satisfaction surveys. Grant Monitoring and Collaboration: starting up programs, preparing grant monitoring reports, and collaborating to seek grant opportunities for program expansion.

Experience

1. Program Supervisor

   Spanish Catholic Ctr

   Jan 2022 — Present · WA, US

   As a Program Supervisor for case management, I oversee the operations and activities in support of the program\'s goals and objectives. My responsibilities encompass a wide range of areas, including:Monitor family support, integrated and SNAP Benefits grants to prevent food insecurity and homelessness prevention.Start-Up Program Development: Establish and manage programs aimed at addressing food insecurity.Collaborate with healthcare, workforce development program and criminal justice systems to support individuals from diverse communities, including newcomers and those with behavioral health issues.Substance Misuse Case Management: Provide support to individuals and families affected by substance misuse.Non-Clinical Counseling: Offer guidance, education, and counseling services to promote well-being.Cross-Cultural Communication: Foster understanding and collaboration among diverse cultural backgrounds.Community Engagement: Engage with diverse constituents and build strong relationships within communities.Strategic Planning: Identify community needs, develop tailored interventions, and establish long-term strategies.Training and Development: Actively participate in diverse trainings and content development to enhance professional knowledge and skills.Design and improve systems to address homelessness within our community.Strong collaboration skills to work effectively with diverse community members, including newcomers recently crossed from the border.Meet with English speakers or Latin American individuals for case management.Provide direct services to families and individuals from diverse backgrounds.Address issues such as mental health, trauma, domestic violence, and human trafficking.Demonstrated track record of critical thinking and meaningful partnership with diverse constituents across different identities and experiences.

Education

• Capella University

  Doctor of Human Services (DHS)

  2019

• Online

  Forex, Crypto, Financial Markets

  2018

• Colorado Technical University

  Master of Science (M.S.)

  2007 — 2009