Grishma Shah
Technical Service Specialist- Roche Diagnostics
- Role
- Zonal Manager - Pathology Labs at Roche
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Grishma Shah
I am a Biomedical Engineer with 9+ years of hands-on experience in diagnostics, technical service, and customer training across hematology, immunoassay, molecular diagnostics, and digital pathology platforms.My expertise includes instrument installation, preventive maintenance, troubleshooting, demos, and workflow optimization. Currently at Roche Diagnostics, I work closely with customers and internal teams to ensure high uptime, smooth implementations, and excellent service experience—while contributing to revenue through AMC/CMC and supporting marketing and sales initiatives.Certified in Lean Six Sigma (White & Yellow Belt), I believe strong service, clear communication, and reliable diagnostics go hand in hand in improving healthcare outcomes.
Experience
Zonal Manager - Pathology Labs
Dec 2025 — Present
Education
Symbiosis School for Online & Digital Learning
Diploma in Hospital Planning and Design, Healthcare
2021 — 2022
Dwarkadas J. Sanghvi College of Engineering
BE Biomedical
2012 — 2016
Skills
- Teamwork
- C
- Microsoft Powerpoint
- Powerpoint
- Microsoft Excel
- Leadership
- Management
- Computers
- Microsoft Word
- Microsoft Office
- Public Speaking
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