Grishma Dama
STEM MBA from Pace University| Business Analyst | Excel, Tableau, Python, R, SQL & Power BI Expert | Specializing in Data Analysis, Process Automation, Visualization, Market Research & Consumer Insights
- Role
- Business Analytics Intern at WOW Brand
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About Grishma Dama
To pursue a challenging career in the field of Business analytics after five years of…
Experience
Business Analytics Intern
Jul 2024 — Present · Manhattan, NY, US
Streamlined management of over client records using Microsoft Excel and Salesforce, enhancing data accessibility by 15% and facilitating quicker, more accurate client interactions.Resolved 80+ technical issues related to POS systems, ensuring 95% uptime for client transactions by addressing and fixing malfunctions with the tech team’s support.Executed targeted email marketing campaigns using Salesforce, reaching over potential merchants and existing clients, expanding the merchant base by 10% in New York through personalized outreach.Led market research initiatives with UpLead to qualify over 200 potential prospects, and used Power BI for data analysis and visualization, providing insights that led to a 12% increase in new business leads.Produced daily and monthly performance reports on Tableau for sales teams, resulting in an 18% improvement in overall sales performance.Streamlined day-to-day business activities using Trello dashboards, refining workflow processes to improve efficiency by 12%.
Education
University of Mumbai
Bachelor of Science in Home Science, Textile and fashion technology
Pace University - Lubin School of Business
Master of Business Administration - MBA, Business Analytics
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