Griffin W.

About Griffin W.

I am a dynamic professional with over five years of proven experience in driving customer…

Experience

1. Digital Merchandiser

   rag & bone

   Aug 2024 — Present · New York, NY, US

   Manage end to end product setup for monthly launches across multiple sites, ensuring product detail page imagery, copy, specs, and attributes are accurate.Maintain product listing pages and category organization using Salesforce and Google Analytics insights, applying merchandising updates that improved year over year conversion.Proactively troubleshoot and resolve e-commerce issues, including data sync failures, navigation and category errors, ID inconsistencies, missing assets, and product detail page defects.Improve onsite search by analyzing null search terms and adding synonyms, reducing null searches year over year and helping customers find products despite misspellings.Lead seasonal Warehouse Sale site setup, including assortment organization, imagery updates, pricing adjustments, category refreshes, and landing page optimization.Serve as the final cross functional QA checkpoint across Photo, Creative, Merchandising, Buying, and Copy to ensure launches are accurate and customer ready.Own the product imagery workflow end to end, including intake and validation, image sequencing, retouch coordination, and platform uploads to ensure accurate product representation.

Education

• Montclair State University

  Master's degree, Law and Governance

  2016 — 2018

• Montclair State University

  Bachelor's degree, Political Science and Government

Skills

• Social Networking
• Microsoft Excel
• Powerpoint
• Childcare
• Microsoft Office
• Customer Service
• Writing
• Gym Management
• Social Media
• Management
• Marketing
• Leadership
• Microsoft Word
• Athletics
• Facebook
• Coaching
• Typing
• Time Management