Griffen Herrera
Director of Ticketing, San Francisco @ATG Entertainment UK
San Francisco, CA, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Nov 2021 — Present
Director of Ticketing, San Francisco @ATG Entertainment UK
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San Francisco, CA, US
Promoted from previous role, expanding my direct oversight from one to all three of ATG’s San Francisco holdings and respective teams. Also charged with increased C-level and Executive team communication and presentations, contract negotiations, revenue forecasting and delivering on recurring revenue (renewed subscriptions).
EDUCATION
N/A
University of California, Los Angeles
Bachelor's degree
SKILLS
TrelloTessituraCross-Functional Team LeadershipSocial MediaEntertainmentStudent CounselingCustomer Escalation ManagementConflict ResolutionProcess ManagementMarketingCustomer EngagementWork Independently with Minimal SupervisionCustomer ExperienceContract NegotiationTeam LeadershipSocial Media MarketingMultitasking SkillsTeam BuildingManagementMicrosoft ExcelTrainingDependable Team PlayerCustomer Service TrainingVendor ManagementCustomer RetentionCustomer ServiceLeadershipPublic SpeakingCustomer Relationship Management (Crm)Business Process ImprovementCustomer RelationsTicketmasterProject ManagementEmpathyAccount ManagementHelp Desk ImplementationStrategic Customer DevelopmentEvent ManagementEvent PlanningCreative Solutions
ABOUT GRIFFEN HERRERA
Ticketing & CS professional with 20+ years B2C & B2B experience aimed at…
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