Gretchen Gill
Senior Director, Client Strategy & Execution at Red Hat
- Role
- Senior Director Telco Sales Strategy & Execution at Red Hat
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Gretchen Gill
Strategic advisor to founders and C-level/senior executives, accomplished in driving growth through market disruption, entry, and expansion (success includes 11x revenue growth in 2 years). Passionate about technology, learning, and fostering collaborative, innovative, proactive company cultures focused on continuous improvement – in people, operations, and offerings. Talent for distilling complexity and bringing clarity to decision making with actionable insights.Specialties: Corporate strategy and execution (business planning, KPIs, investment + resourcing assessment, operational management), GTM development and execution (marketing, sales, and partner ecosystem), solution incubation/co-dev programs, customer experience and retention programs, M&A (buy-side/sell-side; integration), business process improvement (BPI), financial modeling, company valuation, and market research and analysis
Experience
Senior Director Telco Sales Strategy & Execution
Nov 2021 — Present
Advise Telco SVP and senior sales and partner leadership on how to sustain >15% SYB growth over the next three years- Lead effort to maximize client value (>$500M) via a tailored approach for specific use cases, business value, partnerships, and solutions- Lead development and execution of our Telco Solution Portfolio to deliver quantifiable business results that we longitudinally manage with key partners- Develop mechanisms to increase Telco cross functional and global alignment, accountability, and impact
Education
The Johns Hopkins University - Carey Business School
MBA, Finance
2006 — 2008
Georgetown University
MA, Policy & Economics
West Chester University of Pennsylvania
BA, Communications
Skills
- Customer Satisfaction
- Training
- System Access Management
- Team Leadership
- Call Centers
- Project Management
- Troubleshooting
- Cellular Communications
- Program Management
- Account Management
- Team Building
- Management
- Leadership
- Technical Support
- Customer Experience
- Telecommunications
- Voip
- Process Improvement
- Wireless
- Documenting Methods and Procedures
- Customer Retention
- Vendor Management
- Customer Service
- Microsoft Office
- Mobile Devices
- Call Center
- Networking
- Facilities - Moving Call Center Personnel
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