Gretchen Taylor

Operation Supervisor at COGNOSANTE CONSULTING, LLC

Role
Operations Supervisor at Black Turtle Services
Location
Salt Lake City, UT, US
LinkedIn followers
500 followers

About Gretchen Taylor

Operation Manager Team manager with over 20 years of leadership experience. Results-oriented individual with strong leadership, organizational and communication skills. Successfully ramped up three Lines of business for seasonal work Provided direct administrative guidance and effective leadership Parternerd with the clients and provided weekly business reviews. Developed a Professionalism workshop Specialties: Administration, leadership, microsoft excel, microsoft outlook, microsoft powerpoint, microsoft word, performance analysis, personnel, policy analysis, quality, reports, strategy, licensed in the Health field

Experience

  1. Operations Supervisor

    Black Turtle Services

    Aug 2013 — Present

    Provide direct administrative guidance and effective leadership for customer service representative who field calls for the Federally Funded Marketplace.Provide ongoing training, support and professional development that leads to better trained customer service representatives which help us meet the client expectations a 100% of the timeAdminister personnel policies, performance reviews and salary adjustments consistently and fairly

Education

  • Blair Business College

    Associates, Accounting

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