Gretchen Moon
Sr. Consultant, Telematics Experience at Nationwide Insurance, SCPM
- Role
- Sr Consultant, Business Program Management at Nationwide
- Location
- Dallas County, IA, US
- LinkedIn followers
- 500 followers
About Gretchen Moon
Passionate professional and thought leader with over 18 years of experience in insurance, learning and development. Experienced Project Management Consultant with an Advanced Project Management designation from Stanford University. High performing leader with skills in Staff Operations, Program Management, Project Management, Training Design and Facilitation, Change Management and Communication.Key Competencies:Thought LeadershipCollaborationProject Planning & ManagementVendor ManagementStrategic & Operations PlanningResource Planning & AllocationData AnalyticsCustomer Relations & RetentionPerformance ImprovementFuture Skills PreparationContinuous ImprovementChange ManagementInnovationEmotional Intelligence
Experience
Sr Consultant, Business Program Management
May 2022 — Present
Education
Iowa State University
Bachelor of Science, Exercise Science, Pre-Medicine
1994 — 1999
Kaplan University
Associate's degree, Medical Transcription/Transcriptionist
2007 — 2009
Stanford University
Advanced Project Management Certification
2016 — 2017
Skills
- Customer Experience
- Change Management
- Claim
- Quality Assurance
- Hospitality Management
- Workers Compensation
- Property & Casualty Insurance
- Employee Relations
- Human Resources
- Insurance
- Lotus Notes
- Employee Benefits
- Call Centers
- Access
- Employee Engagement
- Workforce Management
- Onboarding
- Project Management
- Process Improvement
- Underwriting
- Management
- Team Building
- Recruiting
- Quality Management
- Food & Beverage
- Customer Service
- Team Leadership
- Coaching
- Medical Terminology
- Performance Management
- Employee Training
- Powersports
- Customer Satisfaction
- Training
- Personal Lines Auto
- Personal Lines Home
- Typing
- Restaurants
- Analysis
- Leadership
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