Gretchen Hopkins
- Role
- Director, Agency Service & Operations at Paychex
- Location
- Bradenton, FL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Gretchen Hopkins
With over 20 years of experience in the insurance and insurtech industry, I bring a…
Experience
Director, Agency Service & Operations
Nov 2023 — Present
Education
The Ohio State University
Bachelor of Science (B.S.), Human Relations
1990 — 1995
Skills
- Management
- Liability
- Underwriting
- Casualty
- General Insurance
- Sales
- Umbrella Insurance
- Hiring
- Leadership Development
- Employee Training
- Property & Casualty Insurance
- Performance Management
- Customer Satisfaction
- Process Improvement
- Customer Retention
- Life Insurance
- Strategic Planning
- Call Center
- Leadership
- Call Centers
- Training
- Term Life Insurance
- Insurance
- Risk Management
- Casualty Insurance
- Coaching
- Employee Benefits
- Analysis
- Homeowners
- Customer Service
- Team Building
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