Greta Wallgren
Customer-facing Client Success Leader with client-side experience, fluent in Retail/CPG language, focused on getting it done better, more strategically, and data-driven.
- Role
- Vice President of Customer Success at Datasembly
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Greta Wallgren
Proven client success leader with strategic consulting, digital transformation, and growth marketing experience including client onboarding, support and growth strategies, customer behavior analytics, marketing effectiveness, retail media, and creating business operations processes. Consistently played key roles in forming new growth strategies in a start-up in the midst of high client and product market fit growth. Managed client relationships and enhanced capabilities by driving client usage of software and data-driven analytics. Able to quickly gain an understanding of a client’s goals, pain points and organizational roadblocks to bring forward creative solutions. Deep understanding of products and integrating disparate data sources. Developed and pitched services to various industries including retail, B2B, healthcare, medical device, telecommunications, financial services and travel/hospitality. Consistently drove results in turn-around and start-up environments while enhancing capabilities in analytics, consulting and customer onboarding. Led teams of managers and analysts and oversaw complex business issues during rapid growth. Specialties: strategic planning, customer data strategy, analytics, marketing and e-commerce software consulting, merchandising, strategic planning, product and customer analytics, digital marketing, forecasting and planning, financial and data analysis, team leadership through turn-around environments, combining processes and data during acquisitions
Experience
Vice President of Customer Success
Sep 2024 — Present · Minneapolis, MN, US
Delivered near real-time, shareable pricing, promotion, and distribution insights to retailers, CPGs, and partners- Guided team and clients through successful company exit to SPINS- Reversed revenue compression trend, achieving lowest ARR contraction in two years within first year- Developed and coached CSM team to own customer expansion and renewals, strengthening retention and growth.
Education
University of St. Thomas
Mini MBA Program, Business
2013 — 2013
University of Minnesota - Carlson School of Management
Courses taken as part of the Executive Education program, Business Administration and Management, General
2013 — 2013
Gustavus Adolphus College
BA, Management with marketing emphasis
1995 — 1999
Skills
- Merchandising
- Merchandise Planning
- Promotional Analysis
- Retail
- Store Operations
- Pricing Strategy
- Sales
- Planograms
- Microstrategy
- Retail Category Management
- Software Consulting
- Segmentation
- Category Insights
- Financial Analysis
- Demand Planning
- People Development
- Grocery Industry
- Private Label
- Management
- Supply Chain
- Marketing
- Inventory Management
- Inventory Control
- Categorization
- Supermarkets
- Retail Buying
- Consumer Products
- Assortment
- Multi-Channel Retail
- Customer Analysis
- Nielsen
- Product Assortment Planning
- Planning
- Strategic Financial Planning
- Pricing
- Analytics
- Cross-Functional Team Leadership
- Marketing Strategy
- Forecasting
- Strategic Planning
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