Greta Fowler
Director of Rooms @Lockwood Hotel
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WORK HISTORY
Director of Rooms @Lockwood Hotel
ME, US
Spearhead hotel operations for a luxury boutique property with 53 rooms and suites.• Drove guest satisfaction to 95.93% in service and 96.9% in cleanliness through targeted process improvements.• Recruited, trained, and mentored cross-functional teams to foster a safe, positive, and high-performing environment.• Optimized labor scheduling to align with occupancy forecasts and productivity targets.• Partnered with revenue and sales teams in daily business reviews and strategy sessions to maximize ADR and RevPAR.
EDUCATION
eLearning College
Certificate Program, Management
Georgia Gwinnett College
Bachelor of Science - BS, Psychology
ABOUT GRETA FOWLER
Senior Operations Leader | Enterprise Performance | Organizational…
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