Jody Greiner
Operations Manager - HVAC
- Role
- Operations Manager at Pelles Heating & Cooling Services Inc.
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Jody Greiner
Strategic and empathetic General Manager with 20+ years of progressive leadership across HVAC, staffing, business development, and retail. Known for building high-performing teams, streamlining operations, and driving customer satisfaction through consultative coaching and structured process design. Proven success managing multimillion-dollar accounts, scaling service territories, and mentoring future leaders. A Circle of Excellence award winner and passionate advocate for fairness, transparency, and continuous improvement.
Experience
Operations Manager
Pelles Heating & Cooling Services Inc.
Jan 2026 — Present · Mars, PA, US
Dynamic operations leader driving performance, efficiency, and customer-focused excellence at Pelles Heating & Cooling. In my role as Operations Manager, I’m focused on strengthening team performance, optimizing service delivery, and building scalable processes that support long-term growth. I bring a blend of hands-on HVAC operational experience, people-first leadership, and a passion for creating systems that empower technicians and elevate the customer experience. My mission is to help Pelles expand its impact across the Mars, PA region by developing strong teams, refining workflows, and ensuring every homeowner receives reliable, high-quality comfort solutions.
Education
Kellogg Community College
Criminal Justice/Law Enforcement Administration
1999 — 2001
University of Phoenix
Bachelor of Science - BS, Business, Management, Marketing, and Related Support Services
2001 — 2005
Skills
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Research
- Sales Management
- Customer Service
- Advertising
- Team Building
- Budgets
- Business Development
- Coaching
- Crm
- Leadership Development
- Forecasting
- Lead Generation
- Human Resources
- Inventory Management
- Leadership
- Team Leadership
- Negotiation
- Contract Negotiation
- Outlook
- Sales Operations
- Telecommunications
- Team Management
- Powerpoint
- Sales
- Training
- Photoshop
- English
- Process Improvement
- Microsoft Outlook
- Cross-Functional Team Leadership
- Strategic Leadership
- Business Advisory
- Resume Writing
- Behavioral Interviewing
- Cold Calling
- Appointment Generation
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