Greig Allen
Customer Support Manager @Employment Hero
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WORK HISTORY
Customer Support Manager @Employment Hero
EDUCATION
Oaks Training & Development Ltd
SVQ Level 3, Management
Robert Gordon University
BSc, Computing in Multimedia and Internet
Open Study College
MCITP, Database Developer
SKILLS
ABOUT GREIG ALLEN
With a solid history at 1Password, my journey has progressed from Team Lead to Customer Experience Senior Manager, where I’ve honed a sharp acumen in customer support, leadership and mentorship. The transition has empowered me to leverage my comprehensive understanding of cross-platform software to elevate user experiences with both B2C & B2B customers. At the core of my approach lies a deep-rooted commitment to customer satisfaction and product excellence.Leading by example, my team have consistently delivered solutions that resonate with our user base, thanks to a culture of collaborative problem-solving and innovation I\'ve helped cultivate. The mission is clear: to ensure every user interaction with my team is seamless, informative, and enriching. This pursuit is driven by a passion for technology and the relentless quest to refine the intersection where customer support and software development converge.
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